Common Questions

What you need to know.

Do we retain ownership of our brand, store, and customer data?

Image
Image

Yes. You retain full ownership of your brand, Shopify store, customer data, and revenue. MYO Global operates as an agency-led partner and does not take ownership of your business.

How does MYO Global get paid?

Image
Image

MYO Global is compensated through a one-time onboarding fee and an ongoing percentage of gross merch sales. Production and fulfillment costs are handled separately and transparently.

Are you a merch company or a reseller?

Image
Image

No. MYO Global is an agency-led infrastructure partner. We design and manage the system behind your merch program but do not own, license, or resell your merchandise.

Who handles manufacturing and fulfillment?

Image
Image

MYO Global coordinates manufacturing and fulfillment through trusted execution partners, including Scrappy Apparel Company. We oversee alignment, quality, and delivery without locking clients into a single supplier.

Can we sell more than just apparel?

Image
Image

Yes. We support apparel, accessories, and select non-apparel products. When sourcing falls outside existing partners, MYO Global facilitates sourcing and execution as part of the system.

Is this model built for drops, evergreen stores, or both?

Image
Image

Both. We help partners design the right mix based on audience, demand, and long-term goals.